Privacy Policy

Bloxnova – Privacy Policy

OVERVIEW

This Privacy Policy describes how Bloxnova (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website or purchase digital products from us.

By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your digital purchases. We may also collect additional information if you contact us for customer support.

“Personal Information” refers to any information that can reasonably be used to identify an individual.

Device Information

• Examples collected: Web browser type and version, IP address, Time zone, Cookie data, Pages or products viewed, Search queries, Interaction with the Site
• Purpose: To load the Site accurately, To analyze Site usage and improve performance
• Source: Collected automatically via cookies, pixels, log files, and similar technologies
• Disclosure: Shared with Shopify and analytics providers

Order Information (Digital Products Only)

• Examples collected: Name, Email address, Billing address, Payment details (processed securely by third-party payment providers)
• Purpose: To process payments, To deliver digital products, To send confirmations or support communications, To prevent fraud or unauthorized activity
• Source: Collected directly from you
• Disclosure: Shared with Shopify and payment processors

Customer Support Information

• Examples collected: Contact details, Order-related communications
• Purpose: To provide assistance and resolve issues
• Source: Collected directly from you

MINORS

The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If you believe that a minor has provided us with personal information, please contact us so we can remove it.

SHARING PERSONAL INFORMATION

We share personal information with service providers to help operate the Site and fulfill digital transactions. This includes:

• Shopify, which powers our e-commerce platform. Shopify’s privacy practices: https://www.shopify.com/legal/privacy

We may also disclose personal information if required to comply with applicable laws, legal requests, or to protect our rights and prevent fraud.

BEHAVIORAL ADVERTISING & ANALYTICS

We may use your information to provide targeted advertisements or marketing communications we believe may be relevant to you.

Examples include:

• Google Analytics to understand how users interact with the Site. Google Privacy Policy: https://policies.google.com/privacy. Opt-out: https://tools.google.com/dlpage/gaoptout

We may share information about your interactions with the Site with advertising partners, sometimes through cookies or similar technologies.

To learn more about targeted advertising, visit: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt-Out Options

You can opt out of targeted advertising via:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out through the Digital Advertising Alliance: http://optout.aboutads.info/

USING PERSONAL INFORMATION

We use personal information to:

• Operate and maintain the Site
• Process payments
• Deliver digital products
• Communicate with users
• Prevent fraud
• Improve services and user experience

GDPR – LEGAL BASIS (EEA USERS)

If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases:

• Your consent
• Performance of a contract
• Legal obligations
• Legitimate business interests
• Protection of vital interests

Your information may be processed in Ireland and transferred to servers located in Canada or the United States.

DATA RETENTION

We retain personal information only as long as necessary to fulfill our services and legal obligations unless you request deletion.

AUTOMATED DECISION-MAKING

Bloxnova does not engage in fully automated decision-making that produces legal or significant effects.

Shopify may use limited automated processes to prevent fraud, including temporary IP or payment method restrictions after repeated failed transactions.

YOUR RIGHTS (GDPR & CCPA)

Depending on your location, you may have the right to:

• Access personal data
• Request correction or deletion
• Data portability
• Object to certain processing

California residents (CCPA) have the right to know what personal data we collect and request deletion.

Requests can be made through our contact information below.

COOKIES

We use cookies to enhance your browsing experience and analyze Site performance. Cookies may be functional, performance-based, or advertising-related.

You can control cookies through your browser settings. Blocking cookies may impact Site functionality.

More info: https://www.allaboutcookies.org

DO NOT TRACK

We do not alter our data practices in response to “Do Not Track” browser signals due to the lack of an industry standard.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

CURRENCY CONVERSION

By using the Site, you consent to third parties processing your IP address to determine location for currency conversion. A session cookie may store your selected currency for consistency during browsing.

CONTACT INFORMATION

For questions about this Privacy Policy or requests regarding your personal data, please contact Bloxnova through our official support channels.